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Roadside Assistance

Price in DeSoto

Pick your job to see the total

Your totalservice + $19 dispatch, once per jobFrom $69

You get the total before we send anyone.

Good to know: We open cars; we do not cut, copy or program keys.

What it’s like in DeSoto

DeSoto's workday splits two ways: commutes north into Dallas and shifts at the distribution centers lining I-35E. Errands stay close to home, with hops to Town Center, McCowan Park and the shops on Belt Line Road that end before the battery recovers from the last start. In July and August, that pattern is what finishes off a battery that's a few summers old.

We cover Thorntree, Candle Meadow and DeSoto Town Center and the rest of DeSoto (75115, 75123).

If the battery light comes on during the drive home, go straight home or to a safe lot instead of making more stops; every restart drains it further.

Car lockout in DeSoto

Day or night: your driveway, the parking garage at work or the shoulder of the freeway.

What the technician does

  1. We confirm the vehicle and where the keys are.
  2. The technician opens a door with an air wedge and reach tool.
  3. You show ID or proof the car is yours.
  4. If keys are in the trunk, we work through the cabin to reach them.
Step 1 of 4

While you wait

  • If a child or pet is inside on a warm day, call 911 first.
  • Check every door and the trunk release once more.
  • Stay near the car where you can see it.

In danger or blocking traffic? Call 911 first.

Questions

01Can you get into gated Thorntree?

Yes, once the gate lets us through. Give us the address and tell the gate a roadside technician is coming, or meet us at the entrance.

02The car started with a jump this morning and died again tonight. What now?

That usually points to a worn battery or a charging problem. We can check the battery and replace it where the car is; if the alternator turns out to be the cause, the car will need a repair shop.

03Will you damage my door or window?

No. An air wedge opens a small gap at the door frame and a coated rod presses the unlock button or handle.

04My car is running with the keys inside. What now?

Leave it running if it is parked safely and call us. Tell dispatch the engine is on so the job is handled first.

Need help now?

Call or text any hour. You get the price before we head out.

(469) 619-8700
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