Car won't start and makes no sound
No sound at all usually means the battery is completely flat or a cable has come loose, so nothing reaches the starter. If the dash stays dark too, a jump start is the likely fix; if the dash lights up normally, check the shifter and the brake pedal first.
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Likely causes
- Battery completely drained
- Loose battery cable or clamp
- Shifter not fully in Park
- Brake pedal not pressed firmly (push-button cars)
- Anti-theft system not recognizing the key
Try this first
- Look at the dash: totally dark means battery, lit up means something else
- Move the shifter out of Park and back in, then try again
- Press the brake pedal hard while you turn the key or push Start
- Try your spare key if you have it with you
- Look for a flashing key or lock symbol on the dash, which points to the anti-theft system
When to call us
- The dash is dark or very dim
- You've checked the shifter and brake and still get nothing
- You need the car moving tonight and can't wait on a friend
Call (469) 619-8700 or request online.
In danger or blocking traffic? Call 911 first.
We come to where your car is
Day or night: your driveway, the parking garage at work or the shoulder of the freeway.
Questions
01Why would a car make no noise at all?
Either no power is reaching the starter or the car is refusing to let it run. A dead battery or loose cable cuts the power; the shifter, brake switch or anti-theft system can block the start even with a good battery.
02What if the jump start doesn't work?
If the battery takes a charge and the car still won't crank, the problem is likely the starter, ignition or wiring. That's work for a repair shop; we don't do mechanical repairs, so we'll tell you plainly what we saw.
Also useful
- Car clicks but won't start
- Car cranks slowly or struggles to start
- Car dies right after a jump start
- Battery light came on while driving
- Push-button start car won't start
- Key fob not working: can't unlock or start the car
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