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Roadside Assistance

Car dies right after a jump start

If the car dies within seconds of removing the cables, the alternator probably isn't charging, and that needs a repair shop. If it runs fine but won't restart later, the battery likely can't hold a charge anymore and needs replacing.

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  • Price before dispatch
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Likely causes

  • Battery that no longer holds a charge
  • Alternator not charging
  • Broken or slipping drive belt
  • Loose or corroded cable connection
  • Cables removed before the battery got any charge

Try this first

  • Note when it dies: right away, or later after you shut it off
  • While it runs, check the dash for a battery-shaped warning light
  • Keep accessories off so the engine isn't fighting extra load
  • Don't keep jumping it over and over in the same spot

When to call us

  • It runs while connected but won't restart later, which usually means the battery
  • You want the battery replaced where the car is parked
  • You need a jump so you can drive straight to a repair shop

In danger or blocking traffic? Call 911 first.

We come to where your car is

Day or night: your driveway, the parking garage at work or the shoulder of the freeway.

Questions

01How do I know if it's the alternator?

A battery warning light while driving, headlights that dim and brighten, or a car that dies seconds after the jump all point to the alternator. A battery problem usually shows up as a no-start after the car has been sitting.

02Will a new battery fix a bad alternator?

No. A new battery will run the car for a while and then drain like the old one. Alternator work is a mechanical repair we don't do, so a repair shop has to fix it.

Need help now?

Call or text any hour. You get the price before we head out.

(469) 619-8700
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