Roadside help for apartment residents in Dallas–Fort Worth
At home, the hard part is often reaching the car: a gate, an assigned spot under a carport, or a garage beneath the building. The technician needs a way in, a way to find your car among all the others, and room to work beside it. Share the gate details and your spot number, and we'll handle the battery, the tire or the lockout right where you parked.
- Open 24/7
- Price before dispatch
- No membership
- English y Español
What usually happens
- A car nosed in under a carport against a wall, with a battery too weak to turn it over.
- A gated lot where the technician needs a code, a call box or someone to open the gate.
- A flat on the side of the car that's tight against a pillar or the next car.
- A low-ceiling garage under a mid-rise building in Uptown or Las Colinas.
- Keys locked in the car late at night, long after the leasing office has closed.
- A nail picked up from construction at the new complex going up next door.
Tips
- Tell us how to get in: the gate code, the name to dial on the call box, or that you'll meet the technician at the entrance.
- Give the building number, garage level and spot number, plus the car's color, so the technician walks straight to it.
- Read the clearance sign at the garage entrance and pass the height along if you can.
- If the flat side is pinned against a wall or another car, say so when you call; it changes how the job is set up.
- Some leases limit car repairs in the lot; a word with the leasing office ahead of time avoids surprises.
In danger or blocking traffic? Call 911 first.
Questions
01Can a technician get through my apartment's gate?
Yes, as long as there's a way in: a code you share, a call box that rings your phone, or you meeting them at the gate. Tell dispatch which entrance to use, since many complexes have more than one.
02My car is backed into a tight spot. Can you still jump it?
Usually, yes. We use a booster pack rather than a second car, so there's no need for room to park nose to nose. For a battery replacement, the technician needs to reach the hood, or wherever your battery sits.
03Can you open my car late at night when the office is closed?
Yes, we answer 24/7. You don't need the leasing office for this: the technician opens the car and then asks for an ID that matches the car's papers.