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Roadside Assistance

Roadside help for college students in Dallas–Fort Worth

Campus garages, a car that sits for weeks between finals and breaks, and a budget with no room for surprises: that's the student version of a breakdown. We come to the garage level, the dorm lot or the apartment near campus at any hour, and the price is given before anyone is sent, so you decide before money is spent.

  • Open 24/7
  • Price before dispatch
  • No membership
  • English y Español

Not urgent? Book a time

What usually happens

  • A car that won't start after sitting in a lot through winter break or a summer away.
  • A dead battery on an upper level of a campus garage at UT Arlington, UNT, SMU, TCU or UT Dallas.
  • Keys locked in the car outside the library after a late study session.
  • A flat on I-35E or I-35W on the drive back to Denton after a weekend at home.
  • A nail picked up near campus construction or a new apartment complex going up.
  • A dome light left on overnight after unloading boxes at the dorm.

Tips

  • Keep a photo of the registration and insurance card on your phone; if the car is in a parent's name, you'll have the papers ready when the technician asks whose car it is.
  • If the car will sit over a long break, ask a friend to drive it a few miles every week or two, or plan on a jump start when you get back.
  • Before you call, note the garage name, the level and the nearest stairwell or row marker; campus garages look alike from the inside.
  • Save your campus police number; if a lot feels unsafe at night, wait somewhere lit and busy, and call them.
  • Lift the trunk floor once this semester to see whether there's a spare, a jack and a wheel-lock key under it.

In danger or blocking traffic? Call 911 first.

Questions

01Can my parents call for me from out of town?

Yes. Anyone can call for you with the car's location and your phone number, so the technician can reach you. You'll need to be at the car, and for a lockout, have an ID ready once it's open.

02Can a technician reach my car in a campus garage?

Usually. Some garages have ceilings too low for a service truck on the upper levels, so the technician may park nearby and walk up with a portable booster for a dead battery. Tell us the garage name and level, and we'll work out the rest with you.

03Money is tight. How do I know what it will cost?

Ask when you call. We give you the price before a technician is sent, so you can decide first. For a battery or a tire the price depends on the vehicle, so have the year, make and model ready.

Need help now?

Call or text any hour. You get the price before we head out.

(469) 619-8700
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