Roadside help for commuters in Dallas–Fort Worth
Hours a week on I-635, US-75, I-30 or the Dallas North Tollway add up to a lot of heat, miles and road debris for one car to absorb. When it gives out, we meet you where it stopped: the parking lot off the exit, the office garage or the rail station lot.
- Open 24/7
- Price before dispatch
- No membership
- English y Español
What usually happens
- A car left all day at a DART or TRE station lot that won't start for the ride home.
- Debris on I-635, I-35E or I-20 that punctures a tire at highway speed.
- A dead battery on an office garage level downtown or in Las Colinas at the end of the day.
- A nail that leaks slowly overnight and leaves a flat waiting for the morning drive.
- A flat on a toll road like the President George Bush Turnpike or Chisholm Trail Parkway, a long way from the next exit.
Tips
- If a tire blows at speed, ease off the gas, hold the wheel straight and move away from traffic once you've slowed; take the exit if the car still rolls.
- Note the last exit sign and your direction of travel; on a long stretch, that's what lets a technician find you.
- When you park at a rail station or an office garage, take a photo of the level, the row or the nearest sign.
- A slow crank on the morning start is a warning; deal with the battery before it strands you in a lot at the end of the workday.
- Keep a phone charger in the car; a dead phone makes any breakdown harder to sort out.
In danger or blocking traffic? Call 911 first.
Questions
01Can you come to a DART station parking lot?
Yes. Tell us the station name, which lot or row you're in, and the car's color and model. Station lots can be large, so a nearby sign or light pole number helps the technician walk straight to you.
02Road debris shredded my tire. Can you replace it?
If your spare is usable, we can put it on and get you moving. If you'd rather have a new tire mounted, send us the size printed on the sidewall and we'll confirm the total before we send anyone; what's available depends on the size.
03Is it okay to stop on the highway shoulder for a flat?
Only when there's no other choice. If the car still moves, keep going slowly to the next exit or a parking lot. If you must stop on the shoulder, pull as far right as you can, turn on the hazards, stay buckled in and call; a tire change next to moving traffic isn't safe for anyone.