Roadside help for parents in Dallas–Fort Worth
With car seats buckled in the back, a breakdown is less about the car and more about keeping kids cool, calm and out of harm's way. We come to the school lot, the practice field or the driveway, day or night. If a child is ever locked inside a car, call 911 first, every time, before you call us.
- Open 24/7
- Price before dispatch
- No membership
- English y Español
What usually happens
- The engine won't restart in the school pickup line after waiting with it turned off.
- Keys locked in the car at a park or sports complex, with the kids' bags and snacks inside.
- A flat on the way to school with car seats in the back and nowhere safe to unload.
- A dead battery at a weekend tournament after the liftgate stood open all afternoon with its light on.
- A teen driver calling home after a first flat or lockout.
- A summer breakdown, when the cabin heats up fast once the AC stops.
Tips
- If a child or pet is locked in the car, call 911 first, in any weather.
- Nobody should stay in the car during a tire change; choose a safe spot for the kids to wait, well away from traffic, like inside a store.
- Keep water and a small battery fan in the car for summer; if the AC stops, kids feel the heat first.
- Keep a spare key at home and know who could bring it if the keys end up locked inside.
- Walk your teen through where the spare, the jack and the wheel-lock key live, and have them save our number.
In danger or blocking traffic? Call 911 first.
Questions
01My child is locked in the car. Should I call you?
Call 911 first, right away, whatever the weather. A closed car heats up fast in Texas, and emergency responders are the right first call. Once your child is safe, we can help with the car.
02My teen has a flat. Can I call for them?
Yes. Give us where they are and their phone number, and the technician will contact them directly. Until then, they should stay buckled in with the hazards on if they're near traffic, or wait somewhere safe off the road.
03Can you change a tire when the cargo area is packed with strollers and gear?
Yes, though the spare often sits under the cargo floor, so whatever is on top has to come out first. In some minivans and SUVs the spare hangs under the vehicle instead, and the technician lowers it from below.