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Roadside Assistance

Dead battery in a parking garage

A dead battery in a garage is usually fixed with a jump right in your space. What matters most is telling us exactly where you are: garage name or address, level, section and space number, plus the posted clearance height and how to get past any gate.

  • Open 24/7
  • Price before dispatch
  • No membership
  • English y Español

Not urgent? Book a time

Likely causes

  • Headlights or interior lights left on while you were inside
  • An aging battery that gave out after a long day
  • A short drive to the garage that didn't recharge it
  • A door or trunk that didn't fully close

Try this first

  • Write down the level, section or color zone, and the nearest space number
  • Look for the posted clearance height at the entrance
  • Move to a spot with phone signal, often near the ramps or elevators
  • Turn off lights and accessories, then try starting once more
  • Let garage staff or security know you're waiting for help

When to call us

  • Turning the key gets a click or nothing at all
  • You're parked nose-in against a wall and no one can pull up to jump you
  • The garage closes soon or you're alone late at night

In danger or blocking traffic? Call 911 first.

We come to where your car is

Day or night: your driveway, the parking garage at work or the shoulder of the freeway.

Questions

01Why do you ask about the garage clearance?

Many garages have low ceilings. Knowing the posted height and your exact spot lets the technician plan how to reach your car before arriving.

02What if my car is parked nose-in against a wall?

Tell us when you call. It doesn't rule out a jump, but it helps the technician plan how to get to the battery.

Need help now?

Call or text any hour. You get the price before we head out.

(469) 619-8700
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