Keys locked in the car
Check every door and the trunk first, then try your car's app or a spare key if one is close by. If none of that works, call us and we'll send the nearest available technician to open the car, with no need to break a window.
- Open 24/7
- Price before dispatch
- No membership
- English y Español
Likely causes
- Doors locked automatically with the key inside
- Keys set down while loading the trunk or the back seat
- Lock button pressed out of habit before closing the door
- Spare key at home or with someone else
Try this first
- Walk around and try every door, the trunk and the liftgate
- Use your car's app or connected service if it has one
- Ask someone to bring the spare key if it's nearby
- Skip the hangers, wedges and tools, which can damage the door, window and wiring
When to call us
- Every door is locked and the spare is far away
- The car is somewhere you can't leave it, like a gas pump or a busy curb
- The headlights are on inside, so the battery may be draining too
- A child or pet is inside: call 911 first, then call us
Call (469) 619-8700 or request online.
In danger or blocking traffic? Call 911 first.
We come to where your car is
Day or night: your driveway, the parking garage at work or the shoulder of the freeway.

Questions
01How do you open a locked car?
With lockout tools designed for car doors, not a coat hanger or a rock. If something about your car makes it harder to open, the technician will tell you before starting.
02Can you make a new key if I lost mine?
No. We open cars when the keys are locked inside, but we don't cut or program keys. If the key is lost, a dealer or an automotive locksmith can make a new one.
Also useful
- Car clicks but won't start
- Car won't start and makes no sound
- Push-button start car won't start
- Key fob not working: can't unlock or start the car
- Car won't start after sitting for weeks
- Car won't start on a cold morning
- The 12-Volt Battery in Hybrids and EVs
- Locked Out of Your Car: What to Do First
- Key Fob Battery Replacement: Signs and Steps
- Smart Key Locked in the Car: Why It Happens and What to Do