Keys locked in the trunk
If the cabin is unlocked, look for a trunk release button or lever, or fold down the rear seat to reach in. If the whole car is locked, we usually open a door first and then use the car's own trunk release or rear seat to get to your keys.
- Open 24/7
- Price before dispatch
- No membership
- English y Español
Likely causes
- Keys dropped in while loading groceries or bags
- Trunk closed with the fob sitting inside
- Car locked itself after the trunk shut
- Trunk release that only works with the key or fob
Try this first
- Try every door; if one opens, look for the trunk button on the dash, door or floor
- Fold down the rear seat from the cabin if your car allows it
- Use the car's app to unlock it or pop the trunk
- Ask someone to bring the spare key
When to call us
- The doors and trunk are all locked
- The rear seat won't fold or is locked
- Lights were left on inside, so the battery may be draining while you wait
Call (469) 619-8700 or request online.
In danger or blocking traffic? Call 911 first.
We come to where your car is
Day or night: your driveway, the parking garage at work or the shoulder of the freeway.

Questions
01Why not just open the trunk lock directly?
The trunk lock itself is rarely the easy way in. Opening a door and using the car's own trunk release or fold-down seat usually works better, so that's where we start.
02What if my car has no trunk release inside?
Some cars, especially ones with lockable rear seats, are harder to get into from the cabin. Tell us the make, model and year when you call so the technician knows what to expect.
Also useful
- Car clicks but won't start
- Car won't start and makes no sound
- Push-button start car won't start
- Key fob not working: can't unlock or start the car
- Car won't start after sitting for weeks
- Car won't start on a cold morning
- The 12-Volt Battery in Hybrids and EVs
- Locked Out of Your Car: What to Do First
- Key Fob Battery Replacement: Signs and Steps
- Smart Key Locked in the Car: Why It Happens and What to Do