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Roadside Assistance

Roadside help at American Airlines Center

The arena for the Mavericks and Stars anchors Victory Park on the northwest edge of downtown Dallas, between Stemmons and the south end of the Dallas North Tollway. Event nights crowd the streets around it, and most drivers park in a garage and come back hours later.

  • Open 24/7
  • Price before dispatch
  • No membership
  • English y Español

Not urgent? Book a time

Parking

The arena runs its own garages and lettered lots, and the Victory Park garages nearby switch to event parking on game nights. In a garage, a dead battery or lockout is easy to reach on foot, but the garage name, level and column number make the difference between a short search and a long one.

So the technician finds you

  • Note the garage name, the level and the nearest column number before heading into the arena.
  • Ask garage staff whether a service vehicle can enter; if not, plan to meet the technician at the entrance.
  • Keep your phone charged during the event so dispatch can reach you afterward.
  • Ramps jam right after the final buzzer, so the technician may reach your level more easily once the first wave of cars is out.

Questions

01Can you open my car in a garage at the American Airlines Center?

Yes. Garage staff may need to let the technician in, so tell dispatch which garage and level, and have ID that matches the car's registration ready.

02Should I call during the game or wait until it's over?

Call as soon as you know the car has a problem, even during the game. Ramps and streets jam for a while after the final buzzer, and an early call lets us plan the way in.

Need help now?

Call or text any hour. You get the price before we head out.

(469) 619-8700
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