Stuck on US-380? 24/7 roadside help
US-380, also known as University Drive.
- Open 24/7
- Price before dispatch
- No membership
- English y Español
In danger or blocking traffic? Call 911 first.
Where it runs
US-380 runs east–west across the north end of the metro. It is University Drive in Denton, crosses the northern edge of Lewisville Lake, runs along the line between Frisco and Prosper, and becomes University Drive again in McKinney before continuing to Princeton.
Where cars get stuck
Long stretches are not a true expressway: traffic lights, driveways and cross streets mix with high speeds, and some sections have no center median. Construction comes and goes as the corridor grows, and lanes shift through the work zones.
If you stop here
- If the car is still moving, turn into a parking lot or side street instead of stopping on the road.
- No lot nearby? Pull as far right as you can with hazards on.
- Stay in the car, belted, doors locked, while traffic passes at highway speed.
- Never stand in the road behind the car to flag down help.
- Tell dispatch eastbound or westbound and the nearest cross street, like Preston Road or Custer Road.
What we fix on the shoulder
Service prices; one dispatch fee is added per job.
Questions
01Is US-380 a highway or a city street?
A bit of both. Some parts have interchanges, but much of it has traffic lights and businesses along the road, which makes it easier to pull into a lot when the car starts acting up.
02Is US-380 called University Drive?
In Denton and McKinney, yes. In between, most people just say 380. Either way, the nearest cross street is what helps us find you.