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Roadside Assistance

Price in University Park

Pick your job to see the total

Your totalservice + $19 dispatch, once per jobFrom $69

You get the total before we send anyone.

Good to know: We open cars; we do not cut, copy or program keys.

What it’s like in University Park

Student cars can sit for weeks over winter and summer breaks, and a battery that bakes through July may not start the car in August. Errands around Snider Plaza mean many short trips and restarts. Parking near campus is tight, and a car that dies in a permit lot or a garage takes a little more planning to reach.

We cover Park Cities, Snider Plaza, Preston Center and SMU campus and the rest of University Park (75205, 75225).

Before you call from a lot near SMU, check the posted parking rules and tell us about any permit, gate or ticket so the technician can get to the car.

Car lockout in University Park

Day or night: your driveway, the parking garage at work or the shoulder of the freeway.

What the technician does

  1. We confirm the vehicle and where the keys are.
  2. The technician opens a door with an air wedge and reach tool.
  3. You show ID or proof the car is yours.
  4. If keys are in the trunk, we work through the cabin to reach them.
Step 1 of 4

While you wait

  • If a child or pet is inside on a warm day, call 911 first.
  • Check every door and the trunk release once more.
  • Stay near the car where you can see it.

In danger or blocking traffic? Call 911 first.

Questions

01Can you help with a student car parked near SMU?

Yes. Tell us the lot or street and any permit rules. If the car is in a restricted campus lot, we confirm with you that a service vehicle can get in before we head out.

02Will my car's battery survive a summer parked in University Park?

The car will be fine, but the battery may not. Weeks of heat and sitting drain it, so start the car once a week or connect a battery maintainer if you can.

03Will you damage my door or window?

No. An air wedge opens a small gap at the door frame and a coated rod presses the unlock button or handle.

04My car is running with the keys inside. What now?

Leave it running if it is parked safely and call us. Tell dispatch the engine is on so the job is handled first.

Need help now?

Call or text any hour. You get the price before we head out.

(469) 619-8700
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