Roadside help for new drivers in Dallas–Fort Worth
The first dead battery or flat tire is a moment every driver goes through, whether the license came last month or you just moved to North Texas. Nobody expects you to know where the jack is or what a wheel-lock key does. Call, tell us what you see, and we'll talk you through staying safe until the technician gets there.
- Open 24/7
- Price before dispatch
- No membership
- English y Español
What usually happens
- Headlights or a dome light left on overnight, and in the morning the car only clicks.
- A first flat on a busy road, with no idea whether it's safe to keep rolling to the exit.
- Keys locked in the car at school, at work or at the gas station.
- A dashboard light for tire pressure you've never seen before.
- A wheel with a locking lug nut and no clue where its key went.
- A thumping sound from a tire at highway speed on I-635 or US-75.
Tips
- On a calm day, open the trunk and find the spare, the jack and the wheel-lock key, so none of them is a surprise later.
- Find your hazard light button and practice sharing your location from your phone; you'll use both when you need help.
- If a tire fails on the highway and the car still rolls, slow down, signal and take the next exit; never change a tire beside moving traffic.
- Save our number in your phone today, under a name you'll spot easily when you're stressed.
- After a crash, or if anyone is hurt, call 911 first; roadside help comes after that.
In danger or blocking traffic? Call 911 first.
Questions
01I don't know what's wrong with my car. Can I still call?
Yes. Tell us what happens when you turn the key or press start, like a click, a slow crank or nothing at all, and what the dashboard shows. We'll help sort out whether it's something we handle, such as a battery or a tire, or a job for a repair shop.
02Should I change the tire myself?
Only if you're well away from traffic, on flat, solid ground, and you know the steps. On a highway shoulder, don't: take the exit if the car still moves, or stay buckled in with the hazards on and call us.
03The car is in my parent's name. Can you still help?
Yes. A jump start or tire work only needs us to reach the car. For a lockout, the technician asks for ID once the door is open, so if the papers show a parent's name, mention it when you call and we'll sort it out with you.