Flat tire on the highway
Hold the wheel steady, ease off the gas, and roll to the next exit or the widest safe spot away from traffic; a ruined tire is better than stopping in a lane. Don't change it on a highway shoulder: stay buckled in with the hazards on and call us with your exact location.
- Open 24/7
- Price before dispatch
- No membership
- English y Español
Likely causes
- Road debris such as nails, metal or pieces of tire
- A pothole or curb strike
- A tire that ran low on air for too long
- An old or worn tire giving out in the heat
Try this first
- Don't slam the brakes; slow down gradually and signal
- Roll slowly to the next exit, a parking lot or a wide spot far from the lanes
- Turn on your hazards as soon as the tire goes
- If you end up stopped on the shoulder, stay inside with your seatbelt on
- Note the highway, your direction, and the nearest exit or mile marker
When to call us
- You're off the road and need the spare put on
- You're stuck on the shoulder and can't move safely; call 911 if you're in danger
- You don't have a usable spare
Call (469) 619-8700 or request online.
In danger or blocking traffic? Call 911 first.
We come to where your car is
Day or night: your driveway, the parking garage at work or the shoulder of the freeway.
Questions
01Can I drive on a flat to the next exit?
Rolling slowly for a short distance may ruin the tire and possibly the wheel, but your safety matters more than either. If you can steer and keep a low speed, getting off the highway is worth it.
02Where is the safest place to wait?
Off the highway if you can get there: a parking lot, a gas station or a quiet side street. If you can't, stay in the car with your seatbelt on and hazards flashing, and never walk along or across the lanes.