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Roadside Assistance

Price in Plano

Pick your job to see the total

Your totalservice + $19 dispatch, once per jobFrom $69

You get the total before we send anyone.

Good to know: We open cars; we do not cut, copy or program keys.

What it’s like in Plano

DART riders leave cars all day at the Parker Road and Downtown Plano stations or at the Silver Line stops on 12th Street and Shiloh Road, then come back to a battery that has given up. West Plano garages are full of newer SUVs whose start-stop systems don't tolerate a weak battery, while older East Plano homes keep cars in open driveways where the summer sun works on them every afternoon.

We cover Downtown Plano, Legacy West, Legacy Town Center, Willow Bend and East Plano and the rest of Plano (75023, 75024, 75025, 75074, 75075, 75093).

In a Legacy-area garage, write down the building, level and nearest pillar or space number before you call, because cell signal often fades below ground.

Car lockout in Plano

Day or night: your driveway, the parking garage at work or the shoulder of the freeway.

What the technician does

  1. We confirm the vehicle and where the keys are.
  2. The technician opens a door with an air wedge and reach tool.
  3. You show ID or proof the car is yours.
  4. If keys are in the trunk, we work through the cabin to reach them.
Step 1 of 4

While you wait

  • If a child or pet is inside on a warm day, call 911 first.
  • Check every door and the trunk release once more.
  • Stay near the car where you can see it.

In danger or blocking traffic? Call 911 first.

Questions

01My tire went flat on the Bush Turnpike in Plano. Should I change it on the shoulder?

No. If the car can still roll slowly, move to the next exit and into a parking lot; if it can't, stay buckled in with your hazards on and call 911 if you feel unsafe. Once you're off the road, we come and put on your spare.

02Can you get into a corporate garage near Legacy West if I'm only a visitor there?

Usually, yes. Tell us the building name and any gate or badge rules when you call, and we work out access with you or the front desk before the technician heads over.

03Will you damage my door or window?

No. An air wedge opens a small gap at the door frame and a coated rod presses the unlock button or handle.

04My car is running with the keys inside. What now?

Leave it running if it is parked safely and call us. Tell dispatch the engine is on so the job is handled first.

Need help now?

Call or text any hour. You get the price before we head out.

(469) 619-8700
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