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Roadside Assistance

Price in The Colony

Pick your job to see the total

Your totalservice + $19 dispatch, once per jobFrom $69

You get the total before we send anyone.

Good to know: We open cars; we do not cut, copy or program keys.

What it’s like in The Colony

South of SH-121, Austin Ranch packs apartment communities with multi-level garages where gates and weak cell signal complicate a call for help. North of the highway, established neighborhoods park in driveways, and the pickups that launch boats at Stewart Creek Park can go days without moving, trailer still attached.

We cover Austin Ranch, Stewart Peninsula, The Tribute and Grandscape and the rest of The Colony (75056).

If you live in an Austin Ranch building with a garage, save the gate code, your building and your level in your phone notes, so you can pass them along even with one bar of signal.

Car lockout in The Colony

Day or night: your driveway, the parking garage at work or the shoulder of the freeway.

What the technician does

  1. We confirm the vehicle and where the keys are.
  2. The technician opens a door with an air wedge and reach tool.
  3. You show ID or proof the car is yours.
  4. If keys are in the trunk, we work through the cabin to reach them.
Step 1 of 4

While you wait

  • If a child or pet is inside on a warm day, call 911 first.
  • Check every door and the trunk release once more.
  • Stay near the car where you can see it.

In danger or blocking traffic? Call 911 first.

Questions

01Can you work inside my apartment garage in Austin Ranch?

In most cases, yes. Send the community name, your building and level, and the gate instructions, and we'll check any garage rules with you before we arrive.

02Can you repair a tire in a Grandscape parking lot?

If the nail or screw is in the tread and the tire wasn't driven flat, yes, we can plug and patch it where you parked. Tell us the building or entrance you're closest to.

03Will you damage my door or window?

No. An air wedge opens a small gap at the door frame and a coated rod presses the unlock button or handle.

04My car is running with the keys inside. What now?

Leave it running if it is parked safely and call us. Tell dispatch the engine is on so the job is handled first.

Need help now?

Call or text any hour. You get the price before we head out.

(469) 619-8700
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