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Roadside Assistance

Price in The Colony

Flat tire changeusing the spare in your vehicleFrom $50
Your totalservice + $19 dispatch, once per jobFrom $69

You get the total before we send anyone.

Good to know: No spare or a flat spare? Ask for tire repair or tire replacement instead.

What it’s like in The Colony

South of SH-121, Austin Ranch packs apartment communities with multi-level garages where gates and weak cell signal complicate a call for help. North of the highway, established neighborhoods park in driveways, and the pickups that launch boats at Stewart Creek Park can go days without moving, trailer still attached.

We cover Austin Ranch, Stewart Peninsula, The Tribute and Grandscape and the rest of The Colony (75056).

If you live in an Austin Ranch building with a garage, save the gate code, your building and your level in your phone notes, so you can pass them along even with one bar of signal.

Flat tire change in The Colony

Day or night: your driveway, the parking garage at work or the shoulder of the freeway.

What the technician does

  1. We check that the spare is there and has air.
  2. The car is lifted on a proper jack point.
  3. The spare goes on and lug nuts are torqued in a star pattern.
  4. The flat goes in your trunk, and we tell you whether it can be repaired.
Step 1 of 4

While you wait

  • Pull fully off the road or take the next exit if the car still rolls.
  • Hazards on; stay buckled in if traffic is close.
  • Find the wheel-lock key if your wheels have one.

In danger or blocking traffic? Call 911 first.

Questions

01Can you work inside my apartment garage in Austin Ranch?

In most cases, yes. Send the community name, your building and level, and the gate instructions, and we'll check any garage rules with you before we arrive.

02Can you repair a tire in a Grandscape parking lot?

If the nail or screw is in the tread and the tire wasn't driven flat, yes, we can plug and patch it where you parked. Tell us the building or entrance you're closest to.

03My car has no spare. Can you still help?

Yes. Many punctures can be plugged and patched on site, or we can bring and mount a new tire.

04Can you change a tire on the highway?

Only where it is safe. If the shoulder is narrow, we may ask you to roll slowly to the next exit or a wider spot.

Need help now?

Call or text any hour. You get the price before we head out.

(469) 619-8700
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