Child or pet locked in the car
Call 911 now: a closed car heats up quickly, even on a mild day. Then call us and we'll send the nearest available technician to open the car, but 911 always comes first.
- Open 24/7
- Price before dispatch
- No membership
- English y Español
Likely causes
- Keys left inside and the doors locked themselves
- A child pressed the lock button or the fob
- Fob locked inside with a sleeping child or pet
- Doors locked while loading groceries or a stroller
Try this first
- Call 911 now
- While you wait, try every door, the trunk and your car's app
- Talk to the child calmly; if they're old enough, ask them to press the unlock button
- Shade the windows from outside if you can
- If 911 tells you to break a window, pick the one farthest from the child or pet
When to call us
- Right after you've called 911
- 911 is on the way and you want a second way to get the car open
- The child or pet is out safely and the car still needs to be unlocked
Car lockoutKeys inside? We open the door without damage.From $50+ $19 dispatch
Call (469) 619-8700 or request online.
In danger or blocking traffic? Call 911 first.
We come to where your car is
Day or night: your driveway, the parking garage at work or the shoulder of the freeway.
Questions
01Should I call 911 or a lockout service first?
Call 911 first, every time. Emergency responders can help get the car open and check on the child or pet. Call us right after, as a second way in.
02Is it still an emergency if it isn't hot outside?
Yes. A closed car traps heat even on a cool, sunny day, and young children and pets overheat sooner than adults. Treat it as an emergency in any weather.